Suttle Quality

At Suttle, quality means meeting the highest standards in manufacturing, design, performance, and customer service. In our highly-competitive communications landscape, small problems can easily bloom into expensive service calls and lost customers. A reliable, well-engineered, standards-compliant connectivity product ensures that the investment dollars put into your network are not lost.

Suttle designs products to the most stringent industry standards to ensure reliability and performance.

All products are engineered for compliance with and in accordance with the following specifications:

• ANSI/TIA-968-A and ANSI/TIA-1096 (included formerly in FCC Part 68 Subpart F)
• ISO 9001:2000 and TL9000 (H)R4.0/R4.0 certified
• Telcordia and SCTE-IPC specifications
• Underwriter Laboratories (UL)
• National Electrical Code (NEC)
• RoHS compliant materials

Our Customer Service Philosophy

In an age of multiple telephone prompts and speech recognition systems, Suttle does it the old-fashion way. If you have any issues or questions about a Suttle product, your call will be answered by one of our experienced customer service reps—no prompts or gimmicks. Our reps are trained to provide answers and resolve issues quickly and conveniently.

Suttle’s customer service center is staffed Monday through Friday, from 9 am to 5 pm (Central Time), and located in Hector, Minnesota, USA.

Connect with Suttle at 800.852.8662.

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